(by Marina Plantz)
Download the CARE Framework Form Here
The CARE Framework is a trauma-informed communication tool designed for high-empathy professionals. It’s simple, effective, and built to support sustainable practice without blame or shutdown
CARE Framework Form Download Read More »
(By Marina Plantz)
If you work in a community-facing profession—healthcare, education, public service—you’ve likely been praised for “keeping it all together.” But behind the calm exterior, many helping professionals are quietly carrying cumulative burnout.
In this post, Marina shares the CARE Framework—a trauma-informed tool that helps professionals regulate, communicate, and set boundaries without guilt or shutdown.
Explore real-world examples, download our CARE worksheet, and learn how to build connection without emotional collapse.
Why CARE Is the New Essential Skill Read More »
(by JD Woods)
Still using bonuses to drive performance? That worked in the factory. It won’t work in the field. Or the office. Or the startup. Or the lab. Today’s economy runs on creativity, and creativity doesn’t thrive under pressure. It thrives under conditions that support autonomy, mastery, and purpose. If you’re managing with old-school incentives but expecting modern results, it’s time to evolve.
From Motivation to Mastery: Why Bonuses Aren’t Enough Anymore Read More »
(by Peter Lauria)
Customer experience (CX) isn’t just a department; it’s a culture that impacts every part of your business. Every team, from sales to support, shapes how customers feel about your brand. A CX strategy limited to one team can create disconnects that clients notice. Companies with cross-functional CX strategies grow revenue three times faster. Is CX part of your culture, or merely a checklist? Great CX is now an essential requirement in today’s competitive market.
CX Is Not a Department — It’s a Culture Read More »
(By JD Woods)
In today’s knowledge-based economy, we’re not here to count widgets. We’re here to solve real, strategic, often messy problems. And the difference between a team that thrives and a team that merely survives? It’s not ping-pong tables or AI chatbots. It’s the quality of the problems they’re given to solve.
From Burnout to Breakthrough: Rethinking the Manager’s Role Read More »
