The Business How™ Blog
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Business Strategy
The Empathy Feedback Loop: How Our Creations Appear to Be Rewiring Our Compassion
By JD Woods | The Weiwood Group Blog – Flow Momentum™ Series
Mary Shelley’s Frankenstein warned us about creation without compassion. Two centuries later, we’re building machines meant to listen, comfort, and care — and discovering that the real risk isn’t what they’ll feel, but what we might forget to. In this essay, JD Woods asks how eldercare robots and “artificial empathy” are changing the nature of care, and shares practical ways to design — and live — with empathy intact.
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Sales Ops 2.0: The Modern Revenue Engine Doesn’t Need More Horsepower — It Needs Less Drag
by JD Woods
The future of Sales Ops isn’t faster — it’s simpler.
JD Woods explores why the next generation of RevOps leaders must have the courage to consolidate, train trust over tools, and build cultures where transparency replaces control.
Agentic Data Management: When Your Data Starts Taking Care of Itself
By JD Woods
When your data breaks, who fixes it? Increasingly, the answer is the data itself.
Agentic Data Management (ADM) combines observability, governance, and artificial intelligence to create “self-healing” data systems that detect, diagnose, and often correct issues before they impact the business. The result: cleaner dashboards, fewer fire drills, and teams that can focus on insight instead of triage.
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What Starbucks Tells Us About Gen Z, Coffee, and the Future of Experience
Starbucks is shifting to meet Gen Z’s demand for speed, customization, and digital convenience. Here’s what the changes reveal about the future of customer experience—and what leaders across industries can learn from it.
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The Personalization Payoff: How AI Drives Repeat Business
by Pete Lauria
There was a time, not long ago, when Personalization was a hot buzzword. It’s still important, but it’s not just a buzzword anymore. Now, it’s a business advantage. Pete Lauria of The Weiwood Group explores why customers don’t want more choices, they want better ones.
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From Assistive to Autonomous: The Evolution of AI in Procurement
By JD Woods
Most companies using AI in procurement are playing it safe—sticking with assistive tools that still rely on human decision-makers. But the real transformation begins when AI is allowed to act, not just advise. In this post, JD Woods of The Weiwood Group explores the current landscape of AI in procurement, the rise of semi-autonomous systems, and why fully autonomous purchasing agents are not only feasible—they’re inevitable.
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